Privacy Policy

At Metabolic Balance Global AG, we are committed to protecting your personal data and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Data Collection and Use
When you visit our website, certain technical data is automatically collected, such as your IP address, browser type, operating system, referring URLs, and access times. This information is used exclusively for the technical operation and optimization of our website.
If you contact us via email or a contact form, we collect the data you voluntarily provide (such as name, email address, and message content) in order to respond to your inquiry. This data is used solely for communication purposes and is not used for marketing without your explicit consent.

2. Data Sharing with Third Parties
We do not sell or rent your personal data.
Data may be shared with third-party service providers only to the extent necessary for the operation and maintenance of this website (e.g., web hosting, analytics, email services). These third parties are contractually bound to handle your data securely and in compliance with GDPR.
In certain cases, we may be legally obliged to disclose data to authorities.

3. Web Hosting and Analytics
Our website is hosted on Microsoft Azure by Microsoft Ireland Operations Limited (Ireland). The servers are located exclusively within the European Union (primarily Ireland and the Netherlands). Microsoft processes personal data solely on our behalf under a data processing agreement pursuant to Art. 28 GDPR. For any access from the United States, Microsoft provides appropriate safeguards under Chapter V GDPR (EU-U.S. Data Privacy Framework and the 2023 EU Standard Contractual Clauses).
We use Google Analytics 4 with the following privacy-friendly configuration:
• IP anonymisation enabled
• Google signals disabled
• No data sharing with other Google services
• Data retention period: 2 months
The use of Google Analytics 4 is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR (analysis and optimisation of the website). Processing is carried out on the basis of a data processing agreement with Google Ireland Limited and appropriate safeguards for any transfers to the USA.

4. Your Rights
You have the right to access your personal data, request correction, deletion, or limitation of processing, and to object to the use of your data under applicable law. You also have the right to lodge a complaint with the relevant data protection authority.

5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

6. Contact
For any questions or requests concerning your personal data, please contact us via our contact form or email us at financeglobal@metabolic-balance.com.